Support Policy

Support Policy

Thank you for choosing BudgetBuddy.top. We are committed to providing excellent customer support to ensure your satisfaction with our services. Please review our support policy below:

1. Support Channels:

Live Chat Support: Our live chat support is available from Monday to Friday, Indian Time, 9:00 AM to 9:00 PM. Our support team is proficient in Malayalam, Tamil, and English.

Email Support:  You can reach us via email at [email protected]. Our email support is available 24/7.

2. Response Times:

Live Chat Support: Our goal is to respond to live chat inquiries within 30 minutes during our operating hours.

Email Support:  We aim to respond to email inquiries within 2 to 3 business days.

3. Contact Information:

- Live Chat: Look for the chat icon in the bottom right corner of our website during our operating hours to start a live chat session.

 -Email:

For email support, please reach out to [email protected].

4. Feedback:

We value your feedback! If you have any suggestions or comments regarding our support services, please don't hesitate to let us know. Your input helps us improve our support experience for all customers.

5. Policy Updates:

We reserve the right to update or modify our support policy at any time. Any changes will be communicated through our website or via email.